
FAQ
1. Is there a trial class?
The first trial class is free if your child finds that it is not suitable and would not like to continue, else it is chargeable as the first lesson.
2. What do I need to pay upon enrollment?
There is no registration fee.
P4, P5 and P6 students who enrolled for Chinese, Math or Science are required to purchase our guidebooks.
A non-refundable deposit is payable for each subject enrolled in each academic year. The amount is equivalent to one month (based on 4 lessons) of tuition fee for the subject enrolled.
3. What is the use of the deposit?
The non-refundable deposit paid will be used to offset the fee for the last month of each academic year or due to withdrawal.
4. How do I make payment for the fees?
An invoice, with an invoice number, stating the amount of the fees payable for the following month will be emailed at the end of each month.
Tuition fees are prorated according to the number of lessons to be attended in the month. Full payment of tuition fees must be made before the due date indicated on the invoice.
A penalty of $3 will be imposed for late payment.
5. What if my child misses a class? Is there a replacement class?
During School Term, students are required to attend all lessons (physical/online).
Fees for unattended lessons are strictly non-refundable.
Students who miss a lesson due to valid reasons are responsible to request for a replacement class within the same week or the following week. In the event that it is not possible to arrange a replacement class due to a lack of vacancies in other classes, the class fees for the class missed shall not be refunded or pro-rated. This clause shall apply notwithstanding that the Student has valid reason(s) for missing the class. eduSpace will provide the Student with the Course Materials for the particular class which the Student failed to attend the following week.
6. What is the withdrawal procedure?
In order to withdraw from a subject enrolled, the parent must inform eduSpace one (1) month in advance. For instance, a parent informs the management in September so the deposit would be used to offset the last 4 lessons in October.
eduSpace reserves the right to forfeit the deposit if due written notice of withdrawal is not given.
To view our full Terms and Conditions, please click here.